Contact us
At ShoreStep, customer satisfaction is our highest priority. Whether you have questions about sizing, shipping, product recommendations, returns, or your recent order, our dedicated support team is always ready to help.
We strive to respond to all customer inquiries as quickly as possible and provide friendly, professional assistance throughout your shopping experience.
Business Information
Store Name
ShoreStep.store
Address
690 Sherbrooke St W
Montreal, Quebec H3A 1E9
Canada
Phone
(905) 815-9510
Customer Support
Our support team can assist you with:
- Product recommendations
- Size guidance
- Order tracking
- Shipping information
- Returns & refunds
- Payment assistance
- General inquiries
We aim to respond to all emails within 1–2 business days.
Shipping
- Free Worldwide Shipping
- Estimated Delivery: 7–10 Business Days
- Order Tracking Available
Returns
We proudly offer 30-Day Free Returns to ensure you can shop with complete confidence.
If you're not completely satisfied with your purchase, simply contact our support team, and we'll guide you through the return process.
Thank you for choosing ShoreStep. We appreciate your trust and look forward to serving you with comfortable footwear and outstanding customer service.