Terms of service

Welcome to ShoreStep.store. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or purchasing from ShoreStep, you agree to comply with these Terms. If you do not agree with any portion of these Terms, please discontinue use of our website.

1. About ShoreStep

ShoreStep is an online retailer specializing in comfortable and fashionable women's sandals, including cork sandals, platform sandals, wedge sandals, peep-toe sandals, and everyday summer footwear.

Since our establishment in 2022, our mission has been to provide stylish, high-quality footwear combined with exceptional customer service and a secure shopping experience.

2. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your jurisdiction.
  • You have the legal authority to enter into binding agreements.
  • The information you provide is accurate and complete.
  • You will use this website only for lawful purposes.

3. Acceptance of Orders

All orders placed through ShoreStep are subject to acceptance.

We reserve the right to:

  • Refuse any order.
  • Limit purchase quantities.
  • Cancel orders suspected of fraud.
  • Correct pricing or inventory errors.
  • Decline transactions that violate these Terms.

Receiving an order confirmation email does not guarantee acceptance of your order.

4. Product Information

We strive to ensure that all product descriptions, specifications, sizing information, pricing, and images are accurate.

However, slight variations may occur due to:

  • Monitor calibration
  • Lighting conditions
  • Photography
  • Manufacturing updates
  • Material characteristics

Such differences do not necessarily constitute product defects.

5. Pricing

All prices displayed on our website are listed in the applicable currency shown during checkout.

Prices may change without prior notice.

Although we make every effort to maintain accurate pricing, occasional errors may occur.

If an incorrect price is identified after an order has been placed, we reserve the right to:

  • Cancel the order.
  • Contact you with updated pricing.
  • Offer a full refund if payment has already been completed.

6. Payments

We accept secure payment methods made available during checkout.

By submitting payment information, you represent that:

  • You are authorized to use the payment method.
  • Payment information is accurate.
  • Funds are available.

Orders may be declined if payment authorization fails.

7. Shipping

ShoreStep proudly offers:

  • Free Worldwide Shipping
  • Estimated delivery: 7–10 business days

Delivery estimates are provided for convenience and are not guaranteed.

Unexpected delays caused by customs, weather, transportation disruptions, holidays, or carrier issues may occur.

8. Order Changes

Customers should contact us immediately if changes are needed after placing an order.

While we will do our best to accommodate requests, modifications cannot be guaranteed once fulfillment has begun.

9. Returns & Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review that policy before making a purchase.

10. Intellectual Property

All content available on ShoreStep.store is owned by ShoreStep or its licensors, including but not limited to:

  • Logos
  • Product images
  • Website design
  • Graphics
  • Text
  • Icons
  • Branding
  • Layout
  • Source content

No material may be copied, reproduced, distributed, modified, or used for commercial purposes without prior written permission.

11. User Conduct

You agree not to:

  • Violate applicable laws.
  • Upload harmful software or malicious code.
  • Attempt unauthorized access to our systems.
  • Interfere with website security.
  • Submit false information.
  • Impersonate another individual or organization.
  • Engage in fraudulent transactions.

Violation of these Terms may result in suspension or termination of access.

12. Customer Accounts

If you create an account, you are responsible for:

  • Maintaining password confidentiality.
  • Protecting your login credentials.
  • All activities occurring under your account.

Please notify us immediately if unauthorized access is suspected.

13. Accuracy of Information

While we strive for accuracy, ShoreStep does not guarantee that all website content is always complete, current, or error-free.

Information may be updated without notice.

14. Third-Party Services

Our website may include links to third-party websites or services.

ShoreStep is not responsible for:

  • Third-party content
  • Privacy practices
  • Products or services
  • Website availability

Your interactions with third parties are governed by their own policies.

15. Promotional Offers

From time to time, ShoreStep may provide:

  • Discounts
  • Promotional codes
  • Seasonal campaigns
  • Limited-time offers

Promotions:

  • Cannot usually be combined.
  • May expire without notice.
  • May contain additional eligibility requirements.

16. Product Availability

Inventory levels change regularly.

We cannot guarantee continuous availability of any product.

Products may be discontinued at any time without prior notice.

17. Disclaimer

All products and services are provided on an "as available" and "as is" basis.

To the fullest extent permitted by law, ShoreStep disclaims warranties including but not limited to:

  • Merchantability
  • Fitness for a particular purpose
  • Non-infringement

Nothing in these Terms limits any non-waivable consumer rights available under applicable law.

18. Limitation of Liability

To the maximum extent permitted by law, ShoreStep shall not be liable for:

  • Indirect damages
  • Incidental damages
  • Consequential damages
  • Lost profits
  • Business interruption
  • Loss of data

Our maximum liability shall not exceed the purchase price paid for the applicable product unless otherwise required by law.

19. Indemnification

You agree to indemnify and hold harmless ShoreStep, its directors, employees, affiliates, partners, and service providers from claims, damages, liabilities, expenses, or legal fees arising from:

  • Violation of these Terms.
  • Misuse of the website.
  • Violation of applicable laws.
  • Infringement of third-party rights.

20. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you consent to the collection and processing of information necessary to provide our services.

21. Website Availability

Although we aim for continuous availability, temporary interruptions may occur due to:

  • Maintenance
  • System upgrades
  • Technical issues
  • Network failures
  • Force majeure events

We do not guarantee uninterrupted website access.

22. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws governing our business operations, without regard to conflict of law principles.

Any disputes shall be resolved through the appropriate legal channels unless otherwise required by consumer protection laws.

23. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

24. Entire Agreement

These Terms, together with our policies published on ShoreStep.store, constitute the complete agreement between ShoreStep and its customers regarding website use and purchases.

25. Changes to These Terms

We reserve the right to modify these Terms at any time.

Updated versions become effective immediately upon publication unless otherwise stated.

Customers are encouraged to review these Terms periodically.

Contact Us

If you have any questions regarding these Terms of Service, please contact us.

ShoreStep.store

Address
690 Sherbrooke St W
Montreal, Quebec H3A 1E9
Canada

Phone
(905) 815-9510

Email
support@ShoreStep.store

We appreciate your trust in ShoreStep and are committed to providing a secure, transparent, and enjoyable shopping experience for every customer.